Printer plays a mainstream role in our day-to-day lives. From printing assignments to important official documents, the device is our savior. Canon is considered to be the best printing device that delivers quality outcomes and is easy to operate. However, just like any other printer, Canon can have some technical issues from time to time. One such problem is the Canon printer Offline issue. In this article, we address the issue of "Canon printer is offline." In the following sections, we explore the primary reasons behind this offline error. Additionally, we provide effective troubleshooting steps for both Windows and Mac operating systems.
Fix 'Canon Printer is Offline' Error- Windows
Set Your Canon As The Default Printing Device
Incorrect settings on your computer can cause the Canon Printer offline. To rectify this, verify that your printer is set as the "Default printer."
- Open 'Control Panel' from the Windows search bar and select 'Devices and Printers.'
- Right-click on your Canon printer from the list and choose 'Set as default.'
- Look for a green checkmark once it's set as default.
Disable 'Use Printer Offline' Status
Follow these steps to ensure your Canon printer is free from the offline error:
- Restart your printer and open the 'Run' dialog box from the Windows search bar.
- Access 'Control Panel' and select 'Devices and Printers.'
- If your printer icon has a green checkmark, right-click on it and choose 'See what's printing.'
- If your printer icon appears grayed out, right-click on it and select 'Set as default printer.' Then, uncheck 'Use Canon printer offline' to bring it back online.
Turn On Canon Printer's Spooler Service
Confirm that the Canon printer's spooler service is enabled. If it's off, your Windows 10/11 system may show the "Canon printer offline" error.
- Open the 'Run' dialog box from the Windows search bar and type 'services. MSc.'
- Locate 'printer spooler' in the 'Properties' window and ensure its status is set to 'Running.' If not, right-click and choose 'Start.'
- Optionally, you can restart the printer spooler service by right-clicking and selecting 'Restart.'
- By following these steps, you should be able to resolve the 'Canon printer showing offline on Windows 10' error. If the issue persists, consider using our Diagnostic Tool.
Check For Outdated or Faulty Printer Drivers
Outdated or faulty printer drivers can also lead to the 'Canon Printer offline' error on Windows 10. You need to update them.
- Access the 'Run' dialog box from the Windows search bar.
- Type 'devmgmt. msc' and open the Device Manager.
- Expand 'print queues' to find your Canon printer.
- Right-click on your Canon printer model and choose 'Update Driver.'
- Select 'Search automatically for updated driver software' and reboot your computer. These steps should resolve the offline issue on Windows 10.
Fix 'Canon Printer Keeps Going Offline on Mac' Error
Follow these two methods to resolve the 'Canon printer is showing offline' error on Mac:
Reset Apple’s Printing System
Network settings can affect the printing system, causing the Canon printer to appear offline on a Mac.
- Go to the Apple Menu.
- Select 'System Preferences.'
- Click on 'Printer & Scanner.'
- Right-click on the left panel and choose the 'Reset Printing System’ option.
- Provide the username and passcode details, and hit 'OK.'
- Add the printer again using the '+' sign to bring it back online.
USB Connection Method to Restore Printer From 'Offline' to 'Online' Mode
- Hard reboot the Canon printer by pressing and holding the power button.
- In 'System Preferences' on your Mac, access 'Printer and Scanner' and delete your printer.
- Uninstall the Canon printer driver from 'Utilities.'
- Unplug the Mac and printer using a USB cable.
- Download and install the latest Canon printer drivers from the website.
- Restart the Canon printer by pressing and holding the power button.
- Reconnect your Mac and printer using the USB cable.
- In 'System Preferences,' open 'Printer and Scanners' and add a new printer using the '+' sign.
- Your Canon printer status should now be 'online' and ready for use.
Take Away
This article provides quick steps to resolve the 'Canon printer is offline' error on both Windows and Mac operating systems. Hopefully, after following these instructions your problem will be resolved. If you need help, please feel free to contact experts.
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