How to Troubleshoot Canon Printer is Printing Blank Pages Issue?

by Canon Support September 15, 2023

 We've all been there, rushing to print an important document, only to find the Canon printer printing blank pages. This issue, although seemingly simple, can be caused by various underlying problems. This guide provides you with an understanding of why this may be happening, along with six detailed solutions to rectify this problem. Whether you're a high school student or a tech-savvy professional, this guide aims to make the process easy and understandable for everyone.

 

Why is My Canon Printer Printing Blank Pages?

There are many factors that are responsible for the issue. These are: 

 

  • Empty or improperly installed cartridges.

  • Outdated or corrupt printer drivers.

  • The ink has dried, blocking the nozzles.

  • Incorrect paper size settings in the printer.

  • Mistakes in the document’s settings or formatting.

  • Hardware malfunctions or firmware issues.

 

Resolve Canon Printer Printing Blank Pages

The following are the solutions to fix the issue completely



Solution 1: Check and Replace Ink Cartridges

  1. Firstly, locate and carefully open the printer’s cover.

  2. Then, look for empty or improperly installed cartridges.

  3. If any cartridges are empty or damaged, replace them with new ones.

  4. After that, make sure the cartridges are securely installed.

  5. Print a test page and check for the issue.

 

Solution 2: Update or Reinstall Printer Drivers

  1. Go to your computer’s Control Panel.

  2. Navigate to Devices and Printers.

  3. Right-click on your Canon printer, then click on "Remove Device."

  4. Go to Canon’s official website, find your printer model, and download the latest drivers.

  5. Install the downloaded drivers, following the prompts.

 

Solution 3: Clean the Print Heads

  1. Firstly, navigate to your printer’s properties on your computer.

  2. Secondly, find and click the maintenance or cleaning option.

  3. Follow the directions to clean the print heads.

  4. Finally, check for the issue.

 

Solution 4: Adjust Paper Size Settings

  1. In the document you want to print, open the print dialog.

  2. Choose the correct paper size that matches the loaded paper.

  3. Click “OK” or “Apply” to save the settings.

  4. Print the document to see if the issue has been resolved.

 

Solution 5: Check Document Formatting

  1. Open the document and ensure that it’s properly formatted.

  2. Ensure the font, size, margins, and other settings are correct.

  3. Use the print preview function to view that how it will look when printed.

  4. Adjust any settings as needed.

  5. Print the document to check for the issue.

 

Solution 6: Contact Technical Support

It may be a more serious hardware or firmware problem if all else fails. In this case:

  1. Locate the customer support number for Canon in your region.

  2. Have your printer’s model number and description of the issue ready.

  3. Contact Canon’s technical support for further assistance.

 

Conclusion

Canon Printer printing blank pages can be more than a minor annoyance, particularly if you're on a tight schedule. By understanding the reasons and following the detailed solutions provided in this guide, you should be able to diagnose and fix the problem relatively easily. If the issue persists, don't hesitate to contact Canon's technical support, as they have the expertise to assist you with more complex problems. Whether you're a high school student facing this issue for the first time or someone who has dealt with it before, this guide is to walk you through the process and understandably. Happy Printing!



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